About
Experienced, flexible & dedicated Usability Analyst, XHTML/CSS Developer, Web Analyst & User Interface Designer.
Areas of Focus
- Handcrafted standards compliant XHTML & CSS
- Interactive prototyping with standards compliant XHTML, CSS & JavaScript frameworks
- Presentation design & delivery
- Project Management & Software Implementation
- Usability Testing & User Research - Certified Usability Analyst (HFI)
- User Interface Design & Interaction Design
- Web Accessibility (Section 508 & W3C)
Work History
Consulting/Contracts/Short-term
- Permanente Medical Group, Cloucshare, Valley View Wine Sales, PE International, Quantcast, Chevron, Broadlane 2007 – Present
- Oakland City Attorney, Robert Half International, FastFactory, Adept Technology, Pixera, Spieker Properties, Fuji/Xerox, Macromedia, Adobe Systems 1995 – 2003
Employment
- ICW Inc. 2008 – 2009
- Lumetra 2003 – 2007
- NetSchools/Plato Learning 2001 – 2002
- Work.com (Excite@Home, Dow Jones) 2000 – 2001
- Adept Technology 1999 – 2000
- Cytopia Software 1995 – 2000
- Adobe Systems 1991 – 1995
Career Highlights
Valley View Wine Sales
Title: Consultant Roles: User Interface Designer, Drupal Administrator
- Designed internal ecommerce system, Web site & large wine catalog for wine importer.
- Implemented Web site using Drupal & Ubercart for internal invoicing & content management.
- Wrote documentation for sales staff.
- Trained Sales staff in system usage & invoice generation & content management.
PE Americas
Title: Consultant Roles: User Interface Designer
- Created conceptual design for Web based bill of materials (BOM) sustainability report generator.
- Created conceptual design for Web based manufacturer sustainability catalog.
- Developed wireframes & HTML/CSS/jQuery prototypes for two for sustainability management Web applications.
ICW Incorporated
Title: User Interface Designer/Usability Analyst Roles: User Interface Designer, XHMTL-CSS Developer, Web Designer & Usability Analyst
- Co-authored technical paper about best practices using Web portal applications in a healthcare environment.
- Designed interactive prototypes using the Liferay Open Source portal, XHTML, CSS & jQuery.
- Designed Web based presentations for trade shows.
- Developed personas, wireframes, prototypes & performed usability tests for three healthcare Web applications concepts.
- Presented Web application designs to 17 customers in support of ICW sales staff.
- Presented Web application designs to ICW executive management & technical architects.
Lumetra
Title: Webmaster Roles: Webmaster, Web Designer, Project Manager & Usability Analyst
- Demonstrated Web applications for Lumetra Executive Management & CMS (Medicare) Officials.
- Designed Content Management System (CMS) based on Extron CMS 400.
- Developed personas, wireframes, prototypes & performed usability tests for five internal & external Web applications.
- Managed & administered internal collaboration platform.
- Managed three complete Web site redesign projects.
- Trained editorial staff in CMS usage.
- Trained medical & professional staff in usage of internal & external Web applications.
- W3C Web Standards & Section 508 Accessibility advocate.
- XHMTL & CSS development.
Netschools Corporaton/Plato Learning
Title: Webmaster/Project Manager Roles: Web Designer, Web Developer, Project Manager & Usability Analyst
- Designed & implemented Interwoven Teamsite Content Management System (CMS).
- Trained editorial staff in CMS usage.
- Usability testing for Netschools Orion K-12 Web based assessment system.
Work.com
Title: Webmaster Roles: Intranet Webmaster, Web Designer, Web Developer & Administrator
- Designed & built internal Web applications for job ticketing & bug tracking using Macromedia Dreamweaver, ASP & Microsoft SQL Server.
- Designed & built nationwide corporate Intranet supporting all Work.com employees.
Adept Technology
Title: Manager, Electronic Marketing Systems Roles: Webmaster, Web Designer, User Interface Designer Project Manager & Consultant
- Consulted for Adept funded robotics exchange startup Fast Factory.
- Created use case & workflows for Fast Factory Web based automation design system.
- Built wireframes, HTML prototypes & Web designs for Fast Factory.
- Project Manager & implementer for Adept customer relationship management (CRM) based on Pivot Relationship.
- Redesigned two Adept Web sites & Adept subsidiary SILMA Software Web site.
- Trained Adept’s national sales staff.
Cytopia Software Incorporated
Title: Owner/Founder Roles: User Interface Designer, Usability Analyst& Presenter
- Consulted on custom software projects for many top Silicon Valley software companies, including: Adobe, Macromedia, Fuji-Xerox, Pixera & Minolta.
- Designed five commercial software products.
- Designed, built & managed Cytopia.com, Cytopia’s corporate Web site.
- Negotiated bundle agreements with Corel Corporation & Macromedia. Cytopia Software was bundled & distributed with hundreds of thousands of copies of Corel Draw & Macromedia Fireworks.
- Presented & demonstrated Cytopia products to more than 50 User Groups & Industry Conferences.
- Wrote press release & software documentation for five Cytopia products.
Adobe Systems
Title: Senior Product Specialist Roles: Senior Technical Support Specialist, User Researcher, Bug Tester, Product Team Member, Trainer, User Group & Conference Presenter
- Beta tester & consultant through Adobe Illustrator 10.
- Demonstrated Adobe products at more than 36 user group meeting, industry conferences & trade shows.
- Directly managed beta programs for Adobe Illustrator 5-6 & Adobe Dimensions 1-3.
- Liaison to product marketing & engineering teams.
- Product team member for Adobe Illustrator 3-6 & Adobe Dimensions 1-3.
- Trained more than a dozen technical support representatives.
- Worked directly with engineering team to solve customer issues & test product features for Adobe Illustrator 3-6.
- Worked with many of the industry’s top artists, designers & illustrators.
Education, Training, Certification & Industry Conferences
- Web 2.0 Technology Conference, 2011
- Voices That Matter Web Design Conference, 2010
- UIE Web App Masters Tour – presented by Jared Spool, 2010
- Human Factors International (HFI) PET Design Course (taught by HFI CEO Eric Schaffer), 2009
- An Event Apart, 2008
- Human Factors International – Certified Usability Analyst, 2006
- University of California, Santa Cruz – Certificate in Program & Project Management, 2001
Professional Affiliations
- ACM – ACM is the Association for Computing Machinery, a society for information technology professionals with over 75,000 members worldwide.
- SIGCHI – SIGCHI is an ACM Special Interest Group on Human-Computer Interaction, with over 6,000 members worldwide.
- BayCHI – BayCHI is the largest local ACM SIGCHI chapter in the world, with 1,200 members.
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